Terms & Conditions

Please read these Real Funded General Terms & Conditions (“GTCs” and/or the “Agreement”) carefully. By accessing or using this Website or the Services or otherwise agreeing to these GTCs, you (hereinafter “you,” “your,” or the “Client”) understand and agree to be bound by these GTCs and acknowledge that you may waive certain rights. If you do not agree, you should not use the Services, unless you fully understand and accept these terms.

1. Introductory Provisions

1.1 These GTCs govern your rights and obligations related to the use of the Services provided by OTS Technologies, a company registered under the laws of the Republic of Cyprus, registered at Leontiou A, 159 Maryvonne building, Office 104, 3022 Limassol, Cyprus. (“OTS Technologies” and/or the “Company”- referred to as Real Funded), whether accessed through realfunded.com or otherwise.

1.2 By registering on the Website or using the Services you enter into a contract with the Company for the provision of the selected Services. The GTCs form an integral part of this Agreement, and by accepting them, you consent to them.

1.3 None of the Services provided to You by the Company constitute investment services under applicable laws. The Company does not offer, nor does it accept any guidance, instructions, or advice on how to perform transactions while using the Services. None of the Services constitute investment advice or recommendations. Employees, staff or representatives of the Company are not authorized to provide investment advice or recommendations. Should any information or statement of any employee, staff, or representative of the Company be interpreted as investment or financial advice or recommendation, the Company explicitly disclaims that this is investment or financial advice or recommendation and shall not be held liable.

1.4 Your personal data is processed in accordance with the Privacy Notice. https://realfunded.com/privacy-policy/

2. Definitions

2.1 The definitions and rules of interpretation in this clause apply to these GTCs:

2.2 “Client” means the user of the Services;

2.3 “Dashboard” means the platform accessible upon registration, and the client portal, including but not limited to the account and trading performance details;

2.4 “Economic Calendar” refers to the upcoming schedule of events, data, releases, and announcements that may affect financial markets;

2.5 “Real Funded Evaluation Phase” and/or “Challenge” means the assessment process by the Company, where the Client must meet specific profit targets and comply with predefined risk management rules within a simulated trading environment. Successful completion of the Real Funded Evaluation Phase is required to qualify for participation in the Real Funded Funded Phase, subject to the completion of the KYC process;

2.6 “Real Funded Funded Phase” means the stage where a Client is successful (both in Real Funded Evaluation Phase and KYC), and obtains access to a funded account, as outlined in section 11 below;

2.7 “Funded Trader Service Agreement” means the agreement signed between a Client who has successfully passed a Challenge and completed the KYC process, in order to join the Real Funded Funded Phase;

2.8 “Know Your Client (KYC)” means the due diligence process to verify the Client’s identity after successfully passing the Real Funded Evaluation Phase and before joining the Real Funded Funded Phase;

2.9 “Service(s)” means the service(s) provided by the Company as described in clause 1 below;

2.10 “Trading Platform” means an electronic interface provided by a third party through which the Client performs simulated trading;

2.11 “Website” means realfunded.com.

3. General Terms

3.1 During registration on the Website, you must provide your full legal name and residential address as these appear in your government-issued identification and proof of residence. The Company will verify your identity after you successfully pass the Challenge. In case of any inconsistencies between the account name and any identification document, the Company reserves the right to refuse a funded account or cancel the payout.

3.2 The Services are available only to individuals over the age of eighteen (18) who reside in jurisdictions where the Services are permitted. By registering on the Website, you confirm that you are at least 18 years old. If you are under the age of 18, you are not allowed to use the Services.

3.3 The Client must ensure that all information provided to the Company through the registration or order form, the Dashboard, or any other means is complete, accurate, and up to date. If there are any changes to the Client information, the Client must notify immediately the Company and update the data in the Dashboard. The Client is solely responsible for ensuring that all data provided during the registration is accurate and up to date, it is at the Company’s discretion to conduct checks on an ongoing basis if and whenever is required.

3.4 You agree to access the Services only from countries where they are available and comply with all applicable laws. You understand that certain countries may have restrictions prohibiting access to or use of the Services.

3.5 The Company may refuse, restrict, or terminate Services if: (i) you are subject to international sanctions, (ii) you have a financial crime-related criminal record, or (iii) you reside in a prohibited jurisdiction. You are responsible for ensuring compliance with your jurisdiction’s laws. You may refer to the Frequently Asked Questions (“FAQs”) for a list of prohibited jurisdictions.

3.6 You acknowledge that if you provide an identification number, tax identification number, or similar information in the registration form or Dashboard, or if you register as a legal entity, you will be considered an entrepreneur (trader) under these GTCs. As such, consumer protection provisions under these GTCs or applicable law will not apply to you.

4. Services

4.1 The Services offered by the Company include instruments for simulated trading on financial markets, analytical tools, training and educational materials, access to the Dashboard, and other supplementary services. These Services, which also encompass the purchase of new challenges and access to the Real Funded Funded Phase, may vary in scope, including the analytical tools provided (“Services”). The Services can be accessed through the Dashboard or applications offered by the Company or third-party entities.

4.2 Simulated trading during Real Funded Evaluation Phase uses real financial market data. You acknowledge that any trading carried out through the Services is not real but simulated. The funds provided for simulated trading are purely fictional and you have no right to keep or use these funds outside of the Services. You acknowledge that these fictitious funds cannot be used for actual trading, and you will not receive payment for these funds. During your Real Funded Evaluation Phase, you will not receive any compensation or profits based on the results of your simulated trading nor will you be responsible for covering any losses incurred during simulated trading.

4.3 You can access the Services through the Website by completing the appropriate registration form. After registration, you will receive an email with the login details for the Dashboard.

4.4 You can order the Challenge of your choice through the Dashboard. The Company will immediately confirm receipt of your order request via email. The order is completed and/or access is provided to you upon acceptance of these GTCs and payment of the fee. If you meet the conditions of the respective Challenge which are available on the Website, you will then be eligible to pass to the next phase, which may be phase 2 if applicable or access directly to the Real Funded Funded Phase, depending on the account type you have selected.

4.5 The account type that you select when placing an order will also determine the next phase. This selection cannot be changed once made.

4.6 Each Challenge and account type is subject to its own specific rules, and restrictions applicable to one Challenge or account type will not apply to a new order of a different Challenge.

4.7 You are responsible for securing the necessary hardware, software (including third-party software for the Trading Platform), internet access, and an updated web browser at your own cost. The Company does not guarantee compatibility with specific hardware or software.

4.8 You acknowledge that Trading Platform providers are independent entities with their own terms and privacy policies, which you must read, understand, and comply with before submitting the registration form.

4.9 If the Client places an excessive number of orders deemed to be against trading rules, the Company may issue a warning via the Dashboard, or email as a precaution against potentially harmful activity. If the behavior continues, the Company may suspend further order processing. If deemed a material breach under clauses 8.3 and 8.4, appropriate actions will be taken. The Company has sole discretion to define unreasonable behavior and its limits.

4.10 The Client is permitted to create and maintain an unlimited number of Challenges with the Company. However, the aggregate allocation across all Real Funded Funded Phase accounts held by a single client shall not exceed a total of One Hundred Thousand Dollars (US$100,000). The Company reserves the right to monitor and enforce this limit to ensure compliance. The Company also reserves the right to extend this limit upon their own discretion. In the event that the total allocation exceeds the specified limit without consent, the Company may, at its sole discretion, suspend, terminate, or adjust the accounts or allocations to bring them into compliance with this policy. Clients are solely responsible for ensuring that their accounts remain within the permitted allocation limit.

5. Fees

5.1. Access to Real Funded Evaluation Phase is subject to payment of a fee that the Client needs to pay to participate in the Challenge (the “Fee”).

5.2. The Fee for the Challenge varies based on the selected account type, and depends on the amount of the initial capital, the degree of the acceptable risk, and the parameters that must be fulfilled so that the Challenge is successful.

5.3. The Company reserves the right to change the Fee, terms, and rules of the Challenges at any time, including those for successful completion. The Company has sole discretion in determining these terms. Individual discounts and other benefits cannot be combined unless explicitly stated otherwise by the Company.

5.4. The Company offers a fourteen (14) day refund policy for initial purchases of accounts. To qualify for a refund, you must not have used or taken any action on the account. Refund requests must be submitted within fourteen (14) days of purchase by contacting the Support team at support@realfunded.com. Any requests for refunds will not be accepted after the fourteen (14) day period regardless of activity.

5.5. The Client is not entitled to a refund of the Fee in the following, non-exhaustive, instances: 5.5.1 if the Client fails to request a refund within the time frame specified in clause 5.4; 5.5.2 if the Client terminates the use of the Services, either prematurely or otherwise; 5.5.3 if the Client requests the deletion of the Dashboard at any time by sending an email to support@realfunded.com. Such a request for deletion shall be considered a request for termination of the Services and these GTCs. Please note that the processing of data in such instance is conducted in accordance with clause 1.4 and the Company’s Privacy Notice; 5.5.4 if the Client is provided with a 100% discount on the Fee regardless of whether they pass the challenge or not; 5.7.5 if the Client violates these GTCs.

5.6. If the Client files an unjustifiable complaint regarding a paid fee or disputes the Fee with their bank or payment service provider (such as through chargeback services, dispute services, or similar services) and requests a cancellation, annulment, or refund, the Company reserves the right, at its own discretion, to cease providing the Services to the Client and refuse any future provision of the Services.

5.7. The Company retains the right to alter the fees and parameters of the Services at any time, including the parameters for their successful completion. The changes will be communicated to you in advance through the Dashboard and/or via email as per the provisions of section 17.

6. Payment Terms

6.1. The Fee is in USD or other currencies listed on the Website. If you choose a different currency, the Fee for the selected challenge will be converted using the payment provider’s rates as displayed to you before confirming payment. You acknowledge that payments in other currencies will use the provider’s exchange rate at the time, and you are responsible for any exchange premiums.

6.2. All taxes are included in the Fee. If the Client is an entrepreneur such a Client must comply with their tax obligations and pay any applicable taxes or fees.

6.3. The Fee can be paid via any available payment method option offered by the Company and can be found on the Website.

6.4. Payments via credit/debit card or crypto methods are processed instantly. Clients are responsible for payment provider fees or crypto gas fees and must ensure full payment of the Fee.

7. Dashboard

7.1. Each Challenge is unique. Unless the Company grants an exception, Clients cannot transfer or combine initial capital, Challenge rules or parameters, data, or other information between the Challenges.

7.2. Access to the Dashboard and Trading Platform is secured by Client login data, which must not be shared. If the Client is a legal entity, it may grant access to authorized employee(s) or representative(s). The Client is responsible for all activities that are performed through the Dashboard or Trading Platform. The Company will not be liable for any misuse or consequences caused by the Client.

7.3. The Company may perform maintenance or upgrades, causing service disruptions or outages without prior notice, and such activities may temporarily degrade the quality of the Services or result in a partial or complete outage of the Services. Service interruptions or degradation do not warrant refunds or credits. The Company is not liable for Dashboard or Trading Platform unavailability, damage, or loss of data uploaded, transferred, or saved by the Client.

8. Term; Termination; Suspension Of Services

  • 8.1 These terms begin when the Client first uses the services and stay in effect as long as the Client continues to use them.
  • 8.2 Clients can cancel their Challenge via support@realfunded.com which will end the contract and revoke access to the Challenge, Dashboard, and Trading Platform. No refunds will be given.
  • 8.3 Unauthorized use of the services is a breach of these terms. The Company may cancel your account or access if you don’t follow these terms. If your service is suspended, you’ll need to re-subscribe and pay the fee to get it back.
  • 8.4 If the Client breaks any rules, the Company can cancel or limit access to services, including the Dashboard and Trading Platform, without notice or compensation.
  • 8.5 An account is considered active if the Client has traded within the past 30 days. If there is no trading for 30 days, the account will be disabled and terminated, and no refunds will be given.

9. Rules And Parameters

  • 9.1 The Client may trade during the Challenge as long as they follow the rules, including ethical standards and any platform-specific restrictions.
  • 9.2 Simulated trading data may be collected and shared with the Company’s partners for lawful purposes, and the Client agrees to this.
  • 9.3 Simulated trading is not investment advice, and the Client can stop it at any time.
  • 9.4 The Company is not responsible for any issues with market data shown on the Trading Platform or Dashboard.

10. Orders Placement; Timing & Price

  • 10.1 Clients must avoid opening positions five minutes before or after major economic calendar releases, unless opted for the “Swing” account type. Trades of such type not in the Swing format will lead to a breach.
  • 10.2 Trades made at off-market prices will be canceled, and any related profits or losses will be voided. Colluding to exploit opposite positions is prohibited.
  • 10.3 Fraudulent hedging practices (e.g., holding opposite positions in multiple accounts or in conjunction with syndicate groups) are prohibited. The Company may close these positions and hold the authority to reject, deduct or suspend activity as a result.

11. Realfunded Evaluation Phase

  • 11.1 After paying the fee, the Client will receive login details to the Trading Platform.
  • 11.2 By starting trading, the Client requests the Company to begin the service before the withdrawal period ends, which waives the right to withdraw from the contract.
  • 11.3 If the Client successfully completes the Challenge, the Company will offer them the KYC process.
  • 11.4 If the Client hasn’t closed all trades, the Challenge will not be evaluated.
  • 11.5 Failing to meet Challenge conditions means no access to the Realfunded Funded Phase for that Challenge.
  • 11.6 If the Client succeeds in the Challenge and completes KYC, they may be offered a Funded Trader Service Agreement to trade using the Company’s capital in live conditions.

12. Terms Of Use Of The Website, Services, And Other Content

  • 12.1 The Company owns all website content, including text, images, and design. Clients can only use it for personal purposes.
  • 12.2 Trademarks, logos, and identifying marks belong to the Company and cannot be used by the Client.
  • 12.3 The Client must act fairly and avoid actions that could harm the Company’s reputation including defamatory actions online.
  • 12.4 The Company does not grant any additional rights to use its content outside of these terms.
  • 12.5 The Client is prohibited from using tools that harm the website or Services, bypass technical restrictions, make copies, modify, sell, or distribute the content, or use automated means to gather information.

13. Disclaimer

  • 13.1 The Services are provided "as is," and the Client uses them at their own risk. The Company is not liable for any warranties or issues related to the services.
  • 13.2 The Company is not responsible for damages like data loss or personal harm caused by using the Services. If the Company is found liable, the refund will be limited to the amount paid for the Services.
  • 13.3 The Company can change or remove service elements without compensation.
  • 13.4 The Company is not liable for service failure due to events like natural disasters, technical issues, or legal restrictions.
  • 13.5 The Company may link to third-party tools or platforms, but is not responsible for their accuracy or reliability. The Client uses them at their own risk.
  • 13.6 The Company can deny access to services at any point if it finds evidence to support a breach of trading rules or ill intentions from the client.

14. Communication

  • 14.1 All communications will be made through the Dashboard or email.
  • 14.2 Clients should contact support via email at support@realfunded.com.
  • 14.3 The contract is in English. Translations are for convenience.

15. Right To Withdraw

  • 15.1 The Client can withdraw from the contract within 14 days, unless they start simulated trading.
  • 15.1.1 If the Client’s account remains inactive (no trades) during the 14-day period, they can request cancellation and a refund.
  • 15.2 To withdraw, email support@realfunded.com. The Company will refund the fees within 14 days.

16. Defective Performance

  • 16.1 If the services don’t meet standards, the Client can request defect remediation or a discount. If the defect can’t be fixed, the Client can withdraw or request a reasonable discount.

17. Changes To These GTCs

  • 17.1 The Company can amend these terms and will notify Clients in advance. Clients can review the changes and accept them or terminate the agreement.

18. Complaints

  • 18.1 The Company will resolve complaints as quickly as possible. To file a complaint, email support@realfunded.com.

19. Choice Of Law And Jurisdiction

  • 19.1 These terms are governed by Cypriot law, and disputes will be resolved in Cyprus courts.
  • 19.2 Consumer rights are not affected by this jurisdiction clause.

20. Final Provisions

  • 20.1 These terms constitute the full agreement between the Client and the Company, replacing any prior agreements.
  • 20.2 Delaying enforcement of any rights does not waive those rights.
  • 20.3 The Company can assign its rights to third parties. The Client cannot transfer their rights without consent.
  • 20.4 If any part of these terms is invalid, the rest remains effective.
  • 20.5 By accepting these terms, the Client acknowledges understanding the risks associated with trading and the possibility of loss of capital.

21. Behaviour Policy

  • The Company expects respectful behavior from Clients. Abusive or threatening behavior within communities or towards staff, unreasonable demands, or actions harming the Company’s reputation will result in restricted service access.

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